by OTMS Staff | Dec 17, 2025 | Case Study, Strategy, Training
“Anyone who’s looking to take their member experience, journey mapping or strategic planning to the next level should go with On The Mark Strategies. We see the results, and we’ve been very pleased.” – Brandon Oliver, VP of Branch Operations, SAFE FCU Many of...
by OTMS Staff | Dec 8, 2025 | Strategy
It’s that time of year. Yes, the holiday season. But it’s also top ten list, “best of” compilation and Spotify Wrapped season. Of course, all these lists tend to look back over the year. And while there’s value in reflecting on 2025, there’s also value in using those...
by OTMS Staff | Nov 24, 2025 | Strategy
A table full of food means little without people crowded around it ready to partake in the feast. Maybe the table isn’t even full of food if those assigned to bring the side dishes or dessert never arrive. For dinner to be a success, you need others to show up. Your...
by OTMS Staff | Oct 27, 2025 | Strategy
It’s bank and credit union strategic planning season! And boy does Shawn Temple (our Chief Strategy Officer) know it. Shawn’s nearly two-month-long strategic planning tour is taking him to institutions across the country…and he’s making great use of the time. Besides...
by OTMS Staff | Oct 15, 2025 | Strategy
There’s an old saying that the early bird gets the worm. When it comes to strategic planning for your organization, the early bird gets something even better: clarity, focus and a competitive advantage. Most organizations schedule their strategic planning...
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