by OTMS Staff | May 29, 2025 | Case Study
“On The Mark Strategies is almost like a remote employee of ours. We have access to Shawn – our facilitator – as a resource, and the whole experience has been unbelievably positive.” – Gina Rasmussen, COO, TruStar FCU On The Mark Strategies...
by OTMS Staff | May 28, 2025 | Strategy
Bank and credit union strategic planning requires revival…because in many cases, it’s lifeless. Stale. Dull. Awkward. Regardless of what word you use, planning sessions can be painful affairs you undergo (or avoid) year after year. Maybe your facilitator beat the...
by OTMS Staff | May 23, 2025 | Leadership, Training
The future already has a bank and credit union leadership training crisis. According to a report from Robert Walters, 52% of Gen Z doesn’t want middle management roles and 69% of young folks say these roles are too stressful. They prefer an individual path to success...
by OTMS Staff | May 22, 2025 | Training
What’s your credit union member experience differentiator? Many financial organization professionals answer that question with: “Service! People! Community!” And as they talk, a gigantic American flag unfurls behind them and patriotic music fills the air. But in all...
by OTMS Staff | May 21, 2025 | Branding, Strategy
No matter how you slice it, these are challenging economic times for your bank or credit union brand. According to CNBC, the economy shrank 0.3% in the first quarter. Whether your executive team is using the “R” word or not, the reality is there are headwinds (and not...
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