by Sean Galli | Sep 30, 2026 | Strategy
Making a good strategic plan for credit unions requires the ability to step away from the tactical, step away from the past even, and focus on the future of the institution. Ultimately, it means you develop solid focus for the future. You can do anything you want…but...
by Sean Galli | Sep 28, 2026 | Branding
Branding for small business doesn’t fall apart explosively or quickly. It slowly erodes, because you treat it as a decoration for your organization rather than a whole, cohesive lifestyle. My son-in-law loves music. Mostly listening…he can’t quite sing or play...
by L N | Sep 25, 2026 | Strategy
Ask a credit union how their branches are doing, and you’ll likely hear about the warm greeting at the door, the loan officer who remembers a member’s kid’s name, the teller who genuinely cares. Ask about the app, and the answer gets quieter. That...
by Sean Galli | Sep 21, 2026 | Leadership, Training
The quality of your leadership depends less on what you say and more on the quality of the credit union leadership questions you ask. The questions you ask can create blame or curiosity, either pushing people away or developing them further. Don’t you hate being in a...
by L N | Sep 18, 2026 | Branding, Marketing, Strategy
Ask ten branding consultants what financial services branding means today, and most will tell you it starts with strategy: positioning, messaging, vision and values, long before anyone opens a design file. They’re right. A logo that isn’t built on that...
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