You Are Patient Zero

You Are Patient Zero

It seems everywhere I go, organizations are struggling with labor challenges. Where do we find good people? How do we keep them? How can we get them to be more engaged? And more recently: Is there a trick to get people to show up for an interview?There’s no doubt…it’s...
Three Stories That Prove Experience is Everything

Three Stories That Prove Experience is Everything

There’s a lot to running your credit union or community bank, but it’s your experience that is your bread and butter. It’s how your members or customers understand your brand.Don’t believe us?Take a look at these three stories from outside the financial services world...
Elements of a Good Video Testimonial

Elements of a Good Video Testimonial

We’ve said it for years, but it’s truer now than ever: people aren’t reading anymore, they’re watching. What does that mean for the beautifully worded, well-thought-out testimonial you got from a member about how wonderful your credit union is? Sadly, no one but your...
Don’t Hunt for Easter Eggs

Don’t Hunt for Easter Eggs

Egg hunts are an iconic part of Easter celebrations across America. Whether you’re the adult sneakily hiding the eggs or the child searching with giddy anticipation, there’s a lot to love about a good egg hunt.The less fun part of an Easter egg hunt?Running over one...