by OTMS Staff | Oct 6, 2022 | Branding
Your website says a lot about you. Everything from color themes to formatting tells your members or customers about your brand. And if your website says the wrong things, you’ll find yourself losing loans to web-savvy competitors.To say the right things about your...
by Elizabeth Rider | Oct 6, 2022 | Strategy
This article originally appeared on cuna.org. When the coronavirus (COVID-19) pandemic hit, unemployment skyrocketed, the economy suffered, and the strategic plans credit unions put in place at the beginning of the year were no longer relevant.“Your strategic plan is...
by Colleen Cormier | Oct 6, 2022 | Marketing
Credit unions and small community banks are facing competition in one of the most unexpected banking spaces – the unbanked. Forbes.com just released a report about startup companies racing to deliver basic financial services to the 1.7 billion people on the planet who...
by Colleen Cormier | Oct 6, 2022 | Branding, Strategy
An old adage goes, “The best time to plant a tree is 20 years ago; the next best time is today.” You could easily say the same for strategic planning (although we certainly hope the strategic plans at your credit unions or community banks aren’t 20...
by Mark Arnold | Oct 6, 2022 | Training
Before the pandemic, many credit unions and community banks placed healthy value on employee training. During and after, however, we’ve seen huge room for improvement. Training for employees and managers is just as critical–if not more critical–to...
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