by OTMS Staff | Jan 31, 2024 | Branding, Video
One billion hours.That’s how much daily video content people watched on YouTube…in 2017. Only YouTube. Imagine how many hours people watch on YouTube, TikTok, Instagram and any other platform today.But too many financial institutions still aren’t using video and lack...
by Mark Arnold | Jan 29, 2024 | Training
When you’re driving a rental car, how do you treat it? Maybe do a little off-roading, hit a few speed bumps and leave trash in the vehicle.Contrast that with how you drive a new vehicle you just purchased with your own money. How do you treat it? Probably ease into...
by OTMS Staff | Jan 24, 2024 | Learning & Development, Marketing
Social media is a riddle wrapped in a mystery inside an enigma for many financial institution leaders. It’s elusive, slippery and vitally important to your success…like a skittish eel hoarding a treasure of pearls. The constant changes on social media platforms add an...
by OTMS Staff | Jan 22, 2024 | Branding
In the Chinese tradition, an animal with distinct characteristics represents each year. Different lucky and unlucky factors tie to each animal, and people born in an animal’s year inherit the animal’s traits. This Chinese New Year (beginning on February 10) is the...
by OTMS Staff | Jan 17, 2024 | Training
The member or customer just walked out the door, hung up the phone or closed the chat. Phew! It’s over…you made it through. Until the next person arrives (or until the same person returns for something else).One excellent experience isn’t enough. You must provide an...
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