by Shawn Temple | Aug 30, 2023 | Strategy
When it comes to productivity (or lack thereof), it’s usually treated like a work ethic problem. A certain employee isn’t productive because they’re not diligent. So-and-so just doesn’t want to work. These new Gen Z employees want too much but work too little.But what...
by Shawn Temple | Aug 28, 2023 | Strategy
Every part of your community bank or credit union workflow is important…but it doesn’t feel that way. Some functions get more credit than others. Some talents are dismissed as time-wasting tactics.By far, the most neglected part of your workflow is at the very...
by Mark Arnold | Aug 23, 2023 | Branding
“Emotions are an essential part of human intelligence. Without emotional intelligence, artificial intelligence is incomplete.” —Amit RayAs you can guess by the title, ChatGPT did not write this article. Everywhere you turn, there is information about how artificial...
by Mark Arnold | Aug 21, 2023 | Strategy
“A ship in the harbor is safe…but that is not what ships are for.”Credit unions and community banks are inherently conservative. That’s a good thing…until it becomes a bad thing. Sometimes an overly conservative nature leads to taking no risks at all. As John Maxwell...
by OTMS Staff | Aug 16, 2023 | Branding, Training
Credit union brand training easily becomes a dog and pony show if you’re not careful. The trainer shows up, gives a fancy presentation, packs their bags and heads home…leaving your staff with a great memory (but not much else). If your employees are going to live...
Recent Comments