by Mark Arnold | Dec 12, 2023 | Strategy
“Simplicity is the ultimate sophistication.” — Leonardo da Vinci It’s easy to fall into the “complexity trap.” We think if something is complex, it must work well. The more complex the idea, the better it is. The more complex solution, the better result. In fact, the...
by OTMS Staff | Dec 6, 2023 | Training
It’s that time of year…sick season. And in the credit union industry, something’s going around.This mysterious illness striking credit unions nationwide is a loss of service prowess over their competitors. A Financial Brand report describes an ever-narrowing gap...
by OTMS Staff | Dec 4, 2023 | Branding
It’s officially the most wonderful time of the year!And hearing “the most wonderful time of the year” probably brought the Andy Williams carol to mind. It’s so iconic you can’t disassociate the phrase from the song. There are a lot of carols like that – “Let it...
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