Training

Book Review: “Getting Naked” by Patrick Lencioni

Lencioni shows vulnerability is an essential part of great leadership. Read the latest On The Mark blog post to see how it factors into leadership training.

Beat the Refs

We all like to blame the ref, but in reality there’s a lot we can own ourselves. Here’s how to up your game at your credit union or community bank.

The Importance of Developing Strong Leaders in Credit Unions

Learn why credit union leadership training is vital when developing strong leaders in your institution. Read On The Mark Strategies’ latest blog today!

Are You Losing at Service?

Community institutions are known for their service. Right? Many consumers no longer think that’s the case.

What Can Buffaloes Teach Us About Conflict?

Become a buffalo and create a culture unafraid of facing conflict. Read the latest On The Mark Strategies article to start refining your credit union.

Great Speakers Make an Impact

What does a great speaker do? A great speaker educates your employees, engages them and yes, entertains them.

The Not-So-Secret Sauce to Success

Elevate your credit union to new heights with the help of On the Mark Strategies’ comprehensive leadership training programs.

Work From Home Without Losing Your Mind

How in the world am I going to work from home without losing my mind?

Too Much Turnover? New Hire Journey Mapping Can Help.

Credit unions and community banks obsess over those they serve. And rightfully so!

Toned Calves? 5 Signs Teams Don’t Trust

I know, I know, you’re scratching your head, wondering what in the world toned calves have to do with trust.

Three Ways to Improve Your Lobby Experience

No one likes to make people wait, but sometimes you have to do it.

Three Ways to Avoid a Sales Culture

“I never look at deals as one deal. I look at them as a gateway to many more.”

Three Ways a Speaker Energizes Your Organization

If you hire a speaker for your next event or training, doesn’t that cost money? Shouldn’t you just do it in-house?

Testimony of a First-Time Homebuyer

Your credit union or community bank is constantly chasing younger demographics – Gen Zers…

Pandemic Provides Huge Employee Training Opportunity

Before the pandemic, many credit unions and community banks placed healthy value on employee training. During and after, however, we've seen huge room for improvement. Training for employees and managers is just as critical--if not more critical--to your bottom line...

How to Align Your Organization When Your Staff is Spread Out

If you’re one of the many executives wondering how to align your organization in the new working environment, you’re…

Focus on Dynamic Virtual Content to Engage Staff

This article originally appeared in the July 8, 2020, issue of Credit Union Times as well as here on cutimes.com. As credit unions continue to find their way in the evolving post-pandemic world, staying on top of staff engagement is critical. Training staff (as well...

Delivering Impactful Employee Development Virtually

This article by Mark Arnold originally appeared on cutimes.com. The coronavirus pandemic up-ended much of the way the world as we knew it earlier this year. This included massive societal changes including the way we interact with each other, with our employers and...

Could You Sell This Pencil?

Consumers care about benefits. Learn how to sell using benefits in this On The Mark article, and refine your messaging with a credit union marketing assessment.