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Credit Union Leadership Training Brings Value to Centric FCU

On The Mark Strategies conducts leadership training for varied organizations on a monthly basis, helping them develop their rising stars and build their bench for an uncertain future. Of course, there are plenty of leadership trainers out there. Here’s what makes us different from the others:

  • Best value for you with one flat monthly cost (no cost per person)
  • The personal touch from real trainers with real leadership experience (not an LMS)
  • Consistent training to prevent backsliding (not a dog-and-pony show)

See how Centric FCU used credit union leadership training to bring an immense benefit to its workplace.

 

Situation

 

When Louisiana-based Centric FCU surveyed their staff, they discovered their employees’ top priorities were growth opportunities and career progression. Yet, the credit union had never had any formal leadership training to advance the goals of their eager managers.

 

Actions

 

Centric FCU recruited On The Mark Strategies to transform their managers into leaders. On The Mark Strategies led credit union leadership training sessions to help managers understand the institution’s goals, tie it to strategy and improve team cohesion. On The Mark Strategies led the managers through over 50 modules specifically designed to improve their leadership skills.

Additionally, On The Mark Strategies continued aiding the credit union’s development through journey mapping, member experience and strategic planning services.

 

Results

 

Over two years working with On The Mark Strategies, Centric FCU saw 25% new member growth, 24% loan growth, 34% checking account growth, 22% share account growth and 22% asset growth. On The Mark Strategies leadership training sessions helped support the credit union’s leaders in a special way. Managers felt prepared for difficult conversations and excited to face workplace challenges.

“They would tell you that it’s something that’s brought so much value to the workplace for them,” said Kelli Green, VP of Marketing and Business Development at Centric FCU. “I would say that our staff looks forward to it moreso than anything else throughout the year.”

Do you want similar value? Book a free consultation with us today!