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OTMS Blog
Three Ways to Broaden Your Revenue Stream
In the wake of economic instability and shifting financial winds, you’ve likely been a part of several discussions…
Three Ways to Get New Consumers (and Retain Them Too)
Your credit union or community bank needs new members or customers.
Three Things You Must Always Communicate
Many things come in threes: the three little pigs; the three wise men; the three musketeers.
Three Marketing Messages to Help Your Members Fight Inflation
Your job as a financial organization is to help people fight inflation. “Inflation” has always a dirty word…
Three Social Media Strategies to Increase Engagement
How do you escape a cycle of non-engagement? Here are three social media strategies to get you going.
Three Keys to Strategic Planning for 2021
2020 will certainly go down as a year to remember (or forget, depending on your perspective). This T-shirt I saw on Amazon says it well: As we enter the last weeks of the year and look to 2021, successful strategic planning is a must. Starting your new year without a...
Three Keys To Thrive During Economic Downturn
You don’t want to just survive economic downturn. You want to thrive during economic downturn.
Three Leadership Pitfalls and How to Avoid Them
Looking to enhance your credit union leadership skills? Check out On The Mark’s blog post on three common leadership pitfalls and how to avoid them.
Three Keys to Better Branding in 2021
Branding in 2021 is not going to look massively different than branding in previous years...it will just be about a thousand times more critical that you get it right. In the current market environment, financial institutions need a lot to succeed. Dedicated staff,...
Three Digital Marketing Mistakes You’re Probably Making
Are you and your marketing team taking a closer look at your digital marketing? If so, then chances are you've made at least one of these three common mistakes in your quest to "do more digital." Here they are, plus tips for how to fix them. Digital Marketing Mistake...
Three Crucial Moments to Use Video Marketing
Video marketing is vital when it comes to communicating about the important events at your institution.
The One Leadership Mindset for Growth in Change
GROWING PAINSGrowing Pains. Or...growing pains. Ah, now didn’t those two things bring two very different visceral responses?The former was a beloved, if not a bit cheesy in retrospect, sitcom chronicling the exploits of the Seaver family, of Long Island, New York....
The Infinite Game
I recently read “The Infinite Game” by Simon Sinek. Great book. I highly recommend it.
The Difference Between How and Why
The Brooklyn Nets were a heavy favorite to win it all in the NBA playoffs this year. Emphasis on “were.”
Testimony of a First-Time Homebuyer
Your credit union or community bank is constantly chasing younger demographics – Gen Zers…
Systemize Your Marketing For Success
“You do not rise to the level of your goals. You fall to the level of your systems.”
Stay True to Your Brand During Pandemic
This post originally appeared on news.cuna.org. Despite disruptions to service, credit unions’ focus on members will serve them well during the coronavirus (COVID-19) crisis, says Taylor Wells, communications director for On the Mark Strategies. He addressed branding...
Strategic Questions to Ask at This Year’s Planning Session
Questions and answers. They are a key part to developing any strategy. Ask the wrong strategic questions and it doesn’t matter what your answer is. Answer the right questions the wrong way and it doesn’t matter what the question is. With On the Mark Strategies’...
Six Money Habits Gen Z Wishes You’d Teach Them
Gen Z money habits are a thing of intrigue for many credit union and community bank marketers. So let’s take a closer…
Seven Easy Ways to Refresh Your Website
Your website says a lot about you. To say the right things about your brand, your website may need a redesign.
Seven Ways To Immediately Improve Your Strategic Planning Process
Strategic planning—now there are two words that can strike cynicism and frustration into the hearts of any bank or…
Should You Be on TikTok?
Don’t throw ideas at a wall and see what sticks. Hone a TikTok strategy.
Revisit Your Strategic Plan
This article originally appeared on cuna.org. When the coronavirus (COVID-19) pandemic hit, unemployment skyrocketed, the economy suffered, and the strategic plans credit unions put in place at the beginning of the year were no longer relevant.“Your strategic plan is...
Racing to Serve the Unbanked Could Have Huge Payoffs
Credit unions and small community banks are facing competition in one of the most unexpected banking spaces.
Planting Trees and Strategic Plans at Your CU or Community Bank
An old adage goes, "The best time to plant a tree is 20 years ago; the next best time is today." You could easily say the same for strategic planning (although we certainly hope the strategic plans at your credit unions or community banks aren't 20 years old!). [bctt...
Pandemic Provides Huge Employee Training Opportunity
Before the pandemic, many credit unions and community banks placed healthy value on employee training. During and after, however, we've seen huge room for improvement. Training for employees and managers is just as critical--if not more critical--to your bottom line...
Now is The Time to Get Ahead With Your Marketing
The classic Boy Scouts motto famously says, “Always be prepared.” Despite disaster recovery and pandemic plans, I’m not sure anything could have prepared credit unions and community banks for COVID-19. But we can prepare for the post-pandemic world. How? By getting...
Marking the Halfway Point of 2021
“All we have to decide is what to do with the time that is given us.”
New Orleans Credit Union to Coronavirus: “We’re Not Going to Let It Beat Us”
Helen S. Delin, CEO of NAS JRB Credit Union in the New Orleans, Louisiana metro area, has a simple yet profound message.
Marketing Assessment: Go Out and Get Busy
Famous author, lecturer and sales guru Dale Carnegie once said: "Inaction breeds doubt and fear. Action breeds confidence and courage. If you want to conquer fear, do not sit home and think about it. Go out and get busy.” We certainly live in a time of doubt and fear....
Marketing Doesn’t Have to be Expensive to Work
Some financial institutions share a common misconception that marketing isn’t affordable when times are tough. Nothing could be further from the truth. Marketing doesn't have to be expensive. Aside from what you already pay your employees, it doesn’t cost a thing to...
Marketing Lessons From Super Bowl 56 Commercials
What a game, what a halftime show and what about those commercials!
Man-Branding with Manly Bands
My soon-to-be husband and I recently purchased his wedding band through an online store called Manly Bands.
Make Your Content More Shareable with These 6 Steps
You have a brand, and you have a marketing strategy in place to get your message out to the masses.
Looking for a Leader
We’re all familiar with the saying it’s the small things that matter. Here’s how that leadership principle…
Keys to Marketing During an Economic Downturn
Marketing during an economic downturn may feel counter-intuitive. Slimy even.
